Privacy Policy
This policy explains how we process your personal data when you request a booking or contact Lavandería Rapiddo.
1. Data controller
The data controller is LAVAPRO 2025, S.L., trading as Lavandería Rapiddo, with tax ID B75719633, registered address at Carrer de Campanar, 2, 46920 Mislata (Valencia), telephone 618527323 and email [email protected].
2. Data we process
We may process the information you provide through the booking or contact form, such as:
- Name and phone number.
- Email address, if provided.
- Pickup and delivery details.
- Address, hotel, room number, port or boat name, depending on the service type.
- Notes or additional instructions related to the service.
3. Purpose of processing
We process your data in order to:
- Manage your booking request.
- Organise the pickup, washing and delivery service.
- Contact you regarding the requested service.
- Handle incidents, enquiries or complaints.
- Comply with applicable legal obligations.
4. Legal basis
The legal basis for processing is the application of pre-contractual measures at the request of the data subject and, when the service is formalised, the performance of the corresponding contractual relationship.
Certain processing operations may also be based on compliance with legal obligations.
5. Data retention
Data will be retained for as long as necessary to manage the request, provide the service and comply with any applicable legal or administrative obligations.
6. Recipients
As a general rule, data will not be disclosed to third parties unless there is a legal obligation or disclosure is necessary for the proper provision of the service, administrative management or compliance.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and, where applicable, data portability by contacting [email protected].
You may also lodge a complaint with the Spanish Data Protection Agency if you believe the processing does not comply with applicable regulations.
8. Security
Lavandería Rapiddo adopts reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or improper disclosure.
9. Updates
This policy may be updated to reflect legal, technical or operational changes to the service.